Woman dealing with a leaking pipe under the sink

A Step-By-Step Guide to Plumbing Emergencies

If you love working around the house, a plumbing project may seem like a good task to hop on. Any sign of an emergency, however, should be left in the hands of a professional. As a homeowner, you’ll likely be dealing with a plumbing emergency at some point. It could come in the form of burst pipes, a faulty heater, a leaky water valve, or even an exploding toilet. 

Regardless of its nature, learning how to properly handle a plumbing emergency will help you regain a sense of control, letting you protect your home as you wait for the repair service to arrive. Here’s a step-by-step guide to follow, which can come in handy should you find yourself in the middle of an emergency:

Step #1: Shut off your water source

As soon as you’ve come across the emergency site, turn off your water source. For floodings or larger emergencies, turn off the main valve in your home. Smaller equipment such as toilets won’t require you to do much—simply just turn off the valve located at the base. Stop the flow of water as soon as possible to reduce any risk of extensive water damage.

Close up of a red main water shut off valve for a home
A typical homes main water shut off valve.

Step #2: Investigate your water heater

In any plumbing emergency, it’s important to turn your water heater off. This will prevent extensive damage to the unit, preventing heat from welling up inside of it. Make sure to do this as soon as the main valve has been shut off because failing to do so will result in overheating. In some cases, it could even result in a burst! If you’re using a gas water heater, always turn it off first.

Navien tankless water heater
Navien Tankless Water Heater

Step #3: Tackle small leaks

Although the damage may look extensive, there will always be small leaks you can easily identify. Once you do, act as soon as possible and stop it. If you have plumber’s tape in your toolbox, use it to stop the leaks. You can also stuff towels and rags around pipes, as well as place buckets below leaks and drips to prevent further damage. As you perform these tasks, take note of all the small leaks and let your plumbers know as soon as they arrive. 

Step #4: Call and listen to your plumber

In emergencies, it’s easy to lose sight of what’s needed and fall into a state of panic. As such, many people forget to call plumbers. Remember that you’ll reduce the onset of damage by calling right away, so don’t hesitate to contact an expert. The best part of calling early means you’ll get initial help. Seeing as your call will likely be answered by professionals, they’ll let you know if a situation is too dangerous for you to handle. If they tell you to leave, listen—doing so can save your life!

The Takeaway

Any form of plumbing emergency can incite panic, but if you slow down and assess the situation, you’ll be able to minimize the damages. The steps discussed above will help you through a plumbing problem, but don’t forget to call a plumber during the process. It’s also highly encouraged to keep a list of contacts you can easily access—one that should include your plumber’s number. 

We offer plumbing services in Abbotsford, BC – our team of professional plumbers guarantees quick responses, transparent work, and high-quality service. Make an appointment with us today!

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An Update From Bromac
Regarding COVID-19

We understand that times are tough and as an essential service, we will be staying open for all emergency and non-emergency calls.

Materials may start to run dry but we have done our best to order trucks filled with water heaters, furnaces, pipe and other materials to prep for potential shortages.

If there are any jobs you know you need done in the next while, please book with us ASAP so we can consider further material orders. For unexpected/less common emergency calls, we will do our best to stock less common parts to be able to assist in such cases. For all drain cleaning jobs, our machines are ready for the task.

As per normal we will be accepting credit as we know times like this could put a financial strain on many.

Times like these can unite us as a community. We look forward to assisting wherever and whoever is in need during the coming weeks and months.

*All of our techs are being screened and will not be working if feeling at all under-the-weather*